Refund policy

30-day returns
Changed your mind? You can return items for a refund or exchange as long as we receive them back within 30 days of purchase. Please contact us first at info@bedroomdecor.com.au for a return authorisation.

Conditions for change-of-mind returns
Items must be returned unused, in a saleable condition and in all of their original packaging (including cardboard inserts). If an item is returned unopened, we offer a full refund or credit towards another item. At our discretion, a restocking fee of 20% may apply to items that have been opened.

Items we can't accept for change of mind
Due to Government health regulations, quilts, mattress protectors, pillows, toppers and underlays cannot be returned for change of mind.

Faulty, damaged or wrong items
Please inspect your order when it arrives. If an item is faulty, damaged, not as described, or you received the wrong item, contact us straight away and we will gladly exchange it or give you a full refund. This does not affect your rights under the Australian Consumer Law.

Refunds
We will let you know once we have received and inspected your return, and whether your refund has been approved. Approved refunds are processed to your original payment method within 4–7 business days. Please allow some extra time for your bank or card provider to post the refund.